Have questions? We have answers.
- What do I get from my membership?
- Each membership level offers a number of SVG files each month as described on the home page. I also offer access to a store that has hugely discounted prices for my SVG files that are not part of the current month’s files. So far every month I’ve shared way more files than the plan calls for! Sharing is Caring!!!
- Do I have to be a member to get the freebies?
- You do not have to be a member to get access to our freebies on our freebies page. You would have to be a newsletter subscriber to get the freebies that I offer to them.
- Do you offer training?
- Now that the holidays have passed I will be working on more training classes, particularly to teach people how to make their own mini albums and anything else that is suggested that you would like to learn.
- Do you offer gift memberships or trial memberships?
- I will hopefully be able to offer gift memberships and free trials soon. The closed to a free trial right now is the freebies that I offer. You can test out our files.
- What if I’m not happy with my membership?
- I am always happy to refund anyone who is not happy with their membership. Please contact me directly at thesvgcoop@gmail.com if you have concerns.
- Do you have an affiliate program?
- I’m working on offering an affiliate program to our members so that we can share the joy! I will keep you posted on any updates.
- Is there a place where I can see this month’s files?
- The best place to see what is and has been offered is to visit our Facebook page – SVGCooP – I usually post the current month’s files there.
- Do you only share Disney files?
- No, I like to create all kinds of files. I am also working on sharing a project, pop up or card idea each month with our premium members. I will probably make those available in the shop at some point too.
- Do I have to be a member to shop at the shop?
- No, you do not have to be a member to shop at the SVGCooP.com shop. Members do receive a discount on all products. Basic members receive 10%, Standard 20% and Premium 30%.
- If I’m a new member do I have access to previous month’s files and do I have to download them each month or can I come back later?
- Each month I change the files so you will need to download the available files by the last day of each month. I do try when I can to make previous months available in the shop but I don’t always have the time to do that. Be sure to visit each month to get your downloads. I do leave bonus and freebie files up for the entire month too – not just the membership level files.