Frequently Asked Questions
Everything you might wonder about the Coop. Still stuck? Just reply to any email ā Robin will help. š

Getting started
What is SVGCooP?
A membership for crafters. For one low monthly price you get access to a whole library of original cut files ā ready for Cricut, Silhouette, laser, print, and sublimation ā plus new designs, classes, and a friendly community every month.
How does it work?
Join, log in, and the library is yours. Every new file each month is included, and you can download up to 20 more a month free from the shop. No buying files one at a time.
About the files
Where did the Disney and character files go?
I took them down, and I want to be straight with you rather than let you keep searching for them. For a long time I made files based on characters I donāt own. Lots of people in this hobby do, and I understand why ā those are the designs people love. But I want the Coop to still be here in ten years, and a library built on someone elseās characters isnāt something you can build a future on. It was a hard thing to give up, and I know itās disappointing if those are the files you joined for.
Will they ever come back?
They wonāt ā those are retired for good, and Iād rather say so plainly than leave you waiting on something that isnāt coming. But please know that anything you already downloaded is still yours to keep, forever. Nothing has been taken off your computer and nothing you saved has expired. This only affects whatās available going forward.
So what am I getting instead?
The same kinds of projects you came for ā pop-up cards, mini albums, scrapbook layouts, pattern paper, titles ā designed here in the Coop instead of borrowed. A fresh coordinated collection arrives every month, and the whole growing library is yours the entire time youāre a member. Thereās one real upside too: because these are mine, the commercial-use license in your membership actually means something. You can make things from these files and sell them. That was never possible with the character files.
How are the designs made?
By me, using every tool the modern craft world has to offer. Iāve been a graphic designer for about twenty years, and my process now includes AI as one tool among many ā the same way Cricutās own Design Space has added AI features for turning images into coloring pages and generating designs. Itās part of how this industry works now.
Hereās exactly where it does and doesnāt get used. Mostly, AI is an idea builder ā a way to sketch possibilities quickly and see where a collection might go before I commit to it. Beyond that it lends a hand now and then on certain papers, borders, cards and posters. Only some of them, though, nowhere near all: I still design plenty of my own pattern paper from scratch, and I always will.
The making is mine. The layouts, the projects, the mini albums, the pop-up mechanics, the characters ā those are designed and built by me, the way they always have been. A pretty picture isnāt a project. No tool is going to work out how a pop-up folds, where a score line belongs, or whether a piece will actually cut.
But a raw AI image isnāt a cut file and never will be. Everything that reaches you gets drawn, rebuilt, cleaned up node by node, and physically cut on my own machines before it goes out. If it doesnāt cut clean on my table, you never see it.
File credits
What are file credits?
The monthly collection never uses credits — it’s always included.
Do older months cost credits?
If you were a member during a month, those files are yours — free, always. Months from before you joined can be grabbed as a whole-month bundle for 10 credits — we’re just glad you’re catching up!
What if I run out of credits?
They refresh on the 1st! Can’t wait? Grab a whole past month for $10, and remember — everything in the shop is 30% off for members, always.
Is the shop the same as the library?
Members get every new monthly release free, and the whole growing library is there to browse.
Downloads
How many files can I download?
All of each month’s new releases are included automatically, and the library is there to browse any time. Anything you download is yours to keep.
Do unused downloads roll over?
Whatever you download is yours to keep forever.
Do I keep my files if I cancel?
Yes. Anything you’ve downloaded is yours to keep forever. Membership is what unlocks downloading more.
Do files ever expire?
Never. Past months stay right in the library ā no countdowns, no rush.
Pricing
What does it cost?
$25/month.
Iām already a member ā is my price changing?
No ā your current membership price will not change. It stays the same for as long as your membership stays active. Any new pricing only applies to people who join later, never to current members. š
What happens if I cancel and rejoin later?
Your rate is locked for as long as your membership stays active. If you leave and come back later, you’d rejoin at the price current at that time — so keeping your membership active is what protects it.
Using the files
What machines do the files work with?
Cricut, Silhouette, laser (diode/COā), and they print beautifully too ā great for print-and-cut and sublimation.
What formats are included?
Every design comes as SVG + PNG + JPG, so you’re ready for almost anything with no converting.
Do they cut cleanly?
That’s the whole point ā every file is built to cut clean: crisp edges, no messy nodes, no weeding nightmares.
Can I sell what I make?
Yes! Make it and sell it ā products, crafts, and gifts. The only rule: don’t resell or share the digital file itself.
Can I request a design?
If it’d suit lots of members, yes ā I’ll happily add it to the library. Tell me on the member survey!
Membership & account
Can I cancel anytime?
Absolutely ā it’s month-to-month, cancel whenever, no hoops.
Can I pause instead of cancel?
Yes ā if you need a breather, reach out and we’ll work out a pause so you can keep your spot and your price. š
I had trouble logging in ā is that fixed?
Yes! Sign-in is smooth now. If you ever get stuck, use ‘Lost your password?’ for an instant reset, or reply to any email and I’ll help.
Community & extras
What else do I get?
A new class each month (build your own nest in our tree!), monthly giveaways, a friendly community, and a say in what gets made next.
Curious?
Get to know Robin ā ask an AI
Want an independent take on who I am and what SVGCooP is about? Open your favorite AI ā the prompt opens prefilled, just hit enter.
Opens in a new tab with the prompt ready to go.
Still have a question?
Email me anytime ā or just join the flock and dive right in.
Join the Coop ā